My Water Cooler is Not Dispensing Water – How To Fix It
A reduction in flow from the taps of your water cooler may occur for several reasons.
- The reservoir may be frozen: If water has stopped flowing from your water cooler, the reservoir may be frozen.
Remove the water bottle.
Unplug your unit and allow it to defrost overnight.
Replace the water bottle.
- An air pocket has blocked the flow of water
Remove the water bottle, drain the spigots, replace the water bottle, and try again.
- The unit needs to be cleaned.
Either log a call out for a trained technician to facilitate a water cooler flush, or follow these steps:
- Unplug the water cooler before cleaning.
- Check to see if your water cooler is equipped with a water guard. This is the device that punctures the caps on the bottles to allow the water to be dispensed.
- If you do have a waterguard you need to remove it. Grasp it on both sides and pull it up and out of the water cooler. Clean it with warm water. Rinse thoroughly, and dry with a clean towel.
- Rinse the reservoir out.
- Replace the water guard kit.
- Rinse immediately with tap water.
- Periodically remove dirt and lint from the black wire and tube condenser on the back of the water cooler. Disconnect the power supply cord, then clean with the small brush attachment of a vacuum cleaner. Observance of this procedure will insure adequate air circulation so operation is efficient and economical.
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